Frequently Asked Questions

By Transit Agencies

Question: We operate in a small town with minimal tourist or business traffic. Despite this, our City Council, along with councils from similar towns, is advocating for the implementation of an open-loop system over a more cost-effective closed-loop system. Why might this be the case?

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Question: Is it accurate to say that closed-loop ticketing is less expensive than open-loop ticketing?

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Question: How does UniTiAg manage to secure more affordable merchant services?

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Question: Why does UniTiAg adoption requires lower capital expenditures?

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Question: Transit patrons often find it cumbersome to top-up accounts before they ride, a friction that can lead to low adoption rates. How does UniTiAg mitigates this friction?

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Question: What factors contribute to the higher adoption rate of debit cards with UniTiAg?

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Question: We currently have an extensive closed-loop system and are considering upgrading to an open-loop system. However, we’re concerned about the need to retrain our existing patrons. Does this concern apply to UniTiAg as well?

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Question: Is it necessary to maintain closed-loop cards for unbanked, concession, and low-income patrons when transitioning to UniTiAg?

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Question: How can parents equip their children with open-loop cards?

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By Ticketing Systems Vendors

Question: Does UniTiAg pose a competitive threat to us?

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Question: As a significant portion of the COFC is paid to us by transit agencies, we’re concerned about having to share it with UniTiAg. How does this impact us?

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Question: We’ve already invested in validators. Now, to transition to UniTiAg, we need to modify the validator software. What are the cost implications of this change?

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By Two-Sided Marketplaces 

Question: We have concerns that card schemes, such as Visa and MasterCard, may not approve of their cards being used as passes rather than as means of payment at validators, which are no longer point-of-sale systems. How does UniTiAg address this?

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Question: How do we generate revenue from a UniTiAg project?

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