Open & Closed Loop for Transit Execs

Value Proposition for Transit Agencies

By integrating the UniTiAg platform with your ABT systems, you will:

  • Reduce the cost of fare collection in open-loop ticketing.
  • Accelerate time to market.
  • Reduce or eliminate the closed-loop cards (presto, Oyster, etc.).
  • Include underbanked and unbanked customers.
  • Satisfy your municipal constituency.

This page introduces modern fare collection—also known as ticketing—technology designed for an audience that may not be experts in all three areas: information technology, payment processing, and electronic transit fare collection.

Our audience includes city mayors, councilors, transit commission executives, and personnel from transit agencies who are responsible for ensuring the efficient operation of public transit fare collection systems.

In the following three videos, you will be introduced to three distinct yet often complementary business and technological models of fare collection. Let’s embark on this journey together! You can watch these videos on YouTube:

Understanding Closed Loop

Explore the ins and outs of closed-loop transit fare collection systems, their advantages, and limitations. In this video, we provide an overview of closed-loop transit fare collection systems, where each transit agency operates its own fare system that is not compatible with others. Join us as we dive into how closed-loop systems function, what components they consist of, and their strengths and weaknesses. Closed-loop transit fare systems allow passengers to pay fares using reusable mediums, typically contactless cards or mobile apps. While contactless media is the primary method, some transit environments also utilize barcode media.

Watch this video on YouTube: Video Part One: Understanding Closed Loop

Understanding Classic Open Loop

In this second video of our three-part series, we will examine both the benefits and the challenges of implementing open-loop systems in modern public transit.

Open-loop systems can enhance your city’s appeal, especially in high-tourist areas, by providing seamless access to transit services. Additionally, they improve the patron experience by reducing the need for additional transit cards, streamlining the process for both residents and visitors. While open-loop ticketing brings clear advantages, it also introduces challenges, such as rising costs of fare collection (COFC) and managing the complexities of payment processing.

Watch this video on YouTube: Video Part Two: Understanding Classic Open Loop

Understanding Innovative Open-Loop: Universal Ticketing Agent

UniTiAg is an innovative SaaS platform that enables Transit Agencies (TAs) to sell rides through a common Two-Sided Marketplace (TSMP) infrastructure. By leveraging Open-to-Ride Balances (OTRBs), UniTiAg allows patrons to pay for transit services via open-loop cards, streamlining the fare collection process and significantly reducing costs.

Watch this video on YouTube: Video Part Three: Understanding Innovative Open-Loop: Universal Ticketing Agent

Can UniTiAg Cover All Your Fare Collection Needs?

Your ABT system vendor can easily integrate UniTiAg in such a way that it will cover all your closed-loop needs and at least partially address your cash fare collection needs. This allows your patrons to leave behind their closed-loop cards and instead tap their open-loop cards (credit, debit, and prepaid) with the same user experience they had with their closed-loop cards. Your ABT system vendor can maintain the same fare and validation policies, discounts, concessions, etc., as you had with your closed-loop system component.

If you are a small or mid-sized Transit Agency with a modest flow of tourists, UniTiAg integration, provided by your ABT system vendor, will cover your open-loop needs. Your patrons will use their open-loop cards in your system and anywhere else they are accepted.

If you are a large TA with significant tourist flow, you can afford a classic open-loop implementation while continuing to use UniTiAg to make your local patron fare collection more affordable. But do you really need the classic open-loop component? The answer to this question lies with Two-Sided Marketplaces. If the most popular of them integrate UniTiAg and onboard transit agencies as sellers, they will open UniTiAg to open-loop credit, debit, and prepaid cardholders worldwide.

Let’s compare the classic open-loop and UniTiAg solutions in the table below:

CriteriaUniTiAgClassic Open-Loop
Contactless card typesCredit, debit, prepaid-reloadableCredit
TA, validators, and card readers PCI DSS certificationsNot requiredRequired
Card reader EMV Level 2 certificationPractical to have but formally not requiredRequired
TA’s ticketing system end-to-end EMV Level 3 Payment certificationNot requiredRequired, with each acquirer and each payment scheme
TA merchant relationsMust be an e-merchant (seller) with a TSMPMust be a card-present transaction merchant with an acquirer
TA’s closed-loop componentNot requiredRequired for unbanked and debit cardholders
Patrons inclusionBanked and unbanked patrons. Credit, debit, and prepaid reloadable cardholdersCredit cardholders
Patron frictionMust have an open-loop card, must be a shopper/buyer with a TSMP, must set up an OTRB with the TSMPMust have a credit card

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